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Review paper

UNIVERSITY LANGUAGE CENTRES AT THE CORE OF INTERNATIONALISATION AND ACADEMIC QUALITY IN HIGHER EDUCATION: A REVIEW AND CONCEPTUAL FRAMEWORK

By
Edina Rizvić-Eminović ,
Edina Rizvić-Eminović
Mersad Dervić
Mersad Dervić
Editor: Edina Kadrić-Durmiš

Abstract

University language centres (ULCs) are often positioned as auxiliary service units responsible for foreign language instruction and proficiency testing. Yet, intensified internationalisation, the spread of English-medium instruction (EMI), and rising expectations for academic staff to teach and publish in English have expanded their role to staff development, language policy implementation, and research-quality support. Building on language policy theory, the multicompetence
perspective, and recent scholarship on EMI and university language centres, this review synthesises key strands of research and policy and proposes a conceptual framework that repositions ULCs as strategic institutional infrastructures. Evidence is drawn from peer-reviewed studies, cross-sector policy reports on institutional language policy in European higher education,
and illustrative institutional policies and organisational models. The analysis highlights five interlinked domains of ULC contribution: (1) internationalisation at home and campus multilingualism; (2) learner and staff language development for EMI; (3) assessment, certification, and quality assurance; (4) academic literacy and research communication; and (5)
language-policy mediation and governance. Persistent tensions between Englishisation and multilingual commitments, uneven governance visibility, and resourcing constraints remain key challenges. The paper concludes with propositions and a framework that can guide universities in integrating language centres into institutional strategy and quality assurance.

Citation

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 

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